If for any reason you are not satisfied with your product we offer a 'no quibble' refund or exchange for your item.  

To do so please:

You must notify us of any returns via THIS EMAIL before sending back any items.

Returns must be notified with 14 days of receiving your items.

Items must be unused, unopened, in all the original packaging with all seals intact to receive a full refund.
You cannot cancel your order or demand a refund once you have opened the product containers or packaging, or if you have used the product.

We will process the refund back to the original credit/debit card/PayPal account used to purchase the item.

Please note, we do not take any responsibility for items lost or damaged when being returned to us, to avoid problems ensure you pack the items securely, keep a proof of postage receipt from the post office or send the items back to us via a tracked/recorded service which insures the value of your goods.

Returns address:

Vitalifenatura
32 Goodwins close
Dunmow
Essex
CM6 1SQ

 

If for any reason you are not satisfied with your product we offer a 'no quibble' refund or exchange for your item.  

To do so please:

You must notify us of any returns via THIS EMAIL before sending back any items.

Returns must be notified with 14 days of receiving your items.

Items must be unused, unopened, in all the original packaging with all seals intact to receive a full refund.
You cannot cancel your order or demand a refund once you have opened the product containers or packaging, or if you have used the product.

We will process the refund back to the original credit/debit card/PayPal account used to purchase the item.

Please note, we do not take any responsibility for items lost or damaged when being returned to us, to avoid problems ensure you pack the items securely, keep a proof of postage receipt from the post office or send the items back to us via a tracked/recorded service which insures the value of your goods.

Returns address:

Vitalifenatura
32 Goodwins close
Dunmow
Essex
CM6 1SQ